Terms of use

Takt measures the audience of websites and applications without cookies and without identifying visitors. It includes a measurement script, libraries and extensions, a dashboard, an API and an MCP server for AI assistants. The service is hosted by VSK in the European Union. Its features may change; a change that removes an essential feature of a paid plan is announced in advance.

• You provide a valid e-mail address, which you confirm, and keep it up to date.
• Two-factor authentication is required. You keep your credentials, recovery codes and API keys confidential, and tell us without delay about any access you did not authorize.
• You are responsible for actions taken from your account, and for the members you invite into your organizations.
• If you use Takt on behalf of a company, you represent that you are authorized to bind it.

You only use Takt to measure websites and applications you operate or are authorized to measure. In particular, you must not:

• send Takt data that directly identifies a person (e-mail, name, phone number, account identifier) or sensitive data, in page addresses, parameters or event properties;
• try to re-identify visitors or combine statistics with other personal data;
• generate artificial traffic, bypass technical or quota limits, or disrupt the service;
• try to access another organization’s data, test the security of the service without our written consent, or extract its code;
• resell access to the service without VSK’s written consent.

A vulnerability found in good faith can be reported to [email protected].

Your websites’ statistics belong to you. You can view and export them through the API at any time, and delete them by deleting the website or the organization. For these statistics, you are the controller and VSK your processor, under the data processing agreement: in particular, it is up to you to inform your visitors. Your account data is processed as described in the privacy policy.

VSK may produce global, anonymous statistics about the use of the service (volumes, performance), which reveal neither your data nor your visitors’ data.

Takt is proprietary software owned by VSK. VSK grants you a non-exclusive, non-transferable right to use the service for the lifetime of your account. Libraries published under an open source license remain governed by their own license. Trademarks, logos and content of the service remain the property of their owners.

VSK strives to provide an available and reliable service, and to announce major maintenance in advance. The service may however be interrupted, in particular for maintenance, updates or incidents, and VSK does not guarantee uninterrupted availability.

Statistics are audience measurements, subject to the inherent limits of measurement (blockers, opt-out signals, bots). You alone decide what you do with them. Liability limits for subscriptions are set out in the terms of sale. Nothing in these terms limits the rights a consumer holds under the law.

• You can delete your account at any time from your settings. It is deactivated immediately, then permanently erased after 90 days.
• VSK may suspend an account, a website or an API key for a breach of these terms, a threat to the security of the service or at an authority’s request. Except in an emergency, VSK notifies you and gives you 15 days to remedy it.

VSK may change these terms. Each version is dated, and the version you accepted is recorded with your account. A substantial change is notified by e-mail at least 30 days before it takes effect. If you refuse it, you can delete your account and terminate your subscription before that date.

These terms are governed by French law. A consumer keeps the protection of the mandatory rules of their country of residence and may bring proceedings before the court provided by law. Between businesses, any dispute falls under the courts of Paris. For any question, write to [email protected].